Front Desk Receptionist/Scheduler

At Kalispell OB/GYN we are strong advocates for women's health care and strive to provide the best care for women in all stages of life. Our health care team consists of 6 outstanding Providers and an excellent support staff.

For our office, we are seeking applicants desiring a position as a Front Desk Coordinator/Receptionist who will greet and welcome patients with a warm and inviting demeanor. The right applicant must be professional, pleasant, compassionate and able to work with a wide array of personnel and patients. This person must be detail oriented, thorough, accurate, and be able to multi-task.

Key Responsibilities include:

Check in patients and confirm all paperwork is complete and accurate

Scan documents into appropriate location in patient charts

Answer multi-line phones, direct calls and take messages

Schedule and/or reschedule appointments as needed for patients

Check out patients and schedule next appointments

Take patient payments

Interact with patients positively and professionally by phone and in-person.

Create/modify monthly and daily provider schedules in Electronic Medical Record (EMR)

Conduct confirmation calls for appointments

Key Skills required:

Use of multi-line phone, computer and other office devices

Ability to carry out and give both written and verbal instructions accurately and professionally

Ability to problem solve

Ability to work collaboratively with providers, nurses and office staff

High School diploma or equivalent and/or higher education

Medical background, medical terminology and previous experience with Electronic Medical Record preferred, but not required

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Financial planning services
• Free fitness classes
• Free flu shots
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan

Healthcare setting:

• Clinic
• Medical office
• Private practice

Medical specialties:

• Ob/Gyn

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person