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Form of work
SalaryPosition Overview
Greet and facilitate patients and visitors through the office in a professional, efficient, customer service-oriented manner.
Essential Job Functions
- Greet patients and visitors
- Register patient according to current guidelines
- Update patient demographic records
- Verify insurance eligibility
- Direct patients to other departments as indicated
- Collect and process appropriate payments at time of service
- Monitor and maintain appointment schedules for all providers
- Assist patients and visitors as required
- Pick-up, sort, and deliver mail
- Maintain clean and welcoming environment
- Open and close office at scheduled times
- Perform daily balance and closing of cash drawer
- Update patient profiles including: insurance, address, and other pertinent information
- Receive and unpack deliveries
- Regular and predictable attendance
Other tasks may be assigned based on practice need. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Requirements
- Excellent customer service skills
- Proficient keyboarding skills
- Ability to utilize multiple software programs efficiently
- Strong communication and organization skills
- Ability to multi-task
- Minimum of High School Diploma, preferred additional training
Other Skills/Abilities
- Personable
- Medical terminology knowledge
- Team player
- Willingness to travel to off-site locations
Job Type: Full-time
*Interviews and training will take place in our Portage, MI location.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Medical office
Medical specialties:
- Dermatology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Computer skills: 2 years (Required)
- Customer service: 2 years (Required)
Ability to Relocate:
- Saint Joseph, MI 49085: Relocate before starting work (Required)
Work Location: In person
