Front Desk Receptionist Patient Coordinator Lead Position In Medical Office.

FRONT DESK RECEPTIONIST/PATIENT COORDINATOR

Prevail Physical Therapy in Shoreline is seeking a Front Desk Receptionist to join our outpatient physical therapy practice. This is a full time, in-person position, 30-40 hrs per week. The position assists both the physical therapists and the office manager in the day-to-day operations of the clinic and requires the ability to multitask while maintaining high attention to detail.

As part of our Team, you will be responsible for the following but not limited to:

• Manage/assist insurance authorization process
• Greeting and welcoming patients that are checking in for their appts
• Manage patient calls, voicemails, emails, and online appointment requests
• Schedule appointments, answer inquiries, triage patient scheduling
• Manage patient and interoffice communication system
• Prepare and manage electronic patient records
• Manage patient flow
• Scanning, filing, shredding, faxing, and general office administration on a daily basis with some light cleaning.
• Willingness to cross-train to improve practice efficiency.

Candidate must be able to multitask in a busy environment, work without direct supervision, collaborate and function well with the rest of the work team and strive for continuous improvement. Front desk staff must be able to present professional customer service even with challenging clients, and maintain a positive attitude. Excellent communication skills, both verbally and written are a must. Health care experience is highly preferred, ideally in a physical therapy or chiropractic setting.

Benefits include:

• The pay rate is $21-25 per hour DOE.
• PTO (paid time off) 2 weeks per year
• UTO (unpaid time off) 1 weeks per year
• Six paid Holidays per year
• Health and Dental insurance (75% paid by employer)
• 401K participation
• $100/month alternative transportation stipend for nonmotorized commuting 65% of work days

'
Work Location:

• One location

Job Type: Full-time

Pay: $23.00 - $30.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Are you certain that the commute to our facility is feasible and desirable?

Experience:

• Healthcare: 1 year (Required)

Ability to Relocate:

• Shoreline, WA 98133: Relocate before starting work (Required)

Work Location: In person