Front Desk Receptionist / Office Assistant

Immediately hiring part timefor Carlsbad. Applicants for other locations are encouraged to apply.

About Happy Head Massage:

At Happy Head Foot Reflexology & Massage, our mission is to improve the quality of life through routine and affordable massage. We have 7 locations throughout San Diego:

• Carlsbad - 5617 Paseo Del Norte, 2nd Floor Ste 214, Carlsbad CA 92008
• Chula Vista (Bonita) - 3047 Bonita Road Ste 106, Chula Vista, CA 91910
• Chula Vista (Tera Nova) - 316 East H Street Ste 703, Chula Vista, CA 91910
• Downtown - 200 Market Street, San Diego, CA 92101
• Pacific Beach - 953 Garnet Avenue, San Diego, CA 92109
• Point Loma (Sports Arena) - 3026 Midway Drive, Ste A, San Diego, CA 92110
• Rancho San Diego - 2940 Jamacha Road Ste L, El Cajon, CA 92019

Requirements:

This is a highly independent and autonomous role. Position is well-suited for a focused student who wants to study on their downtime

• Ability to work without direct and constant supervision while remaining at the assigned post for extended periods of time.
• Strong leadership and effective communication skills
• Exceptional time-management and ability to multitask and prioritize tasks effectively
• Experience in a fast-paced, high-volume environment (weekends)
• Must have own vehicle and ability to commute
• High school diploma or higher
• At least 1 year of customer service experience
• Must have weekdays open and some weekend and night availability

Weekday Shifts

• (Opening) 9:30 AM - 3:30 PM
• (Closing) 3:30 PM - 10 PM
• 1 PM - 8 PM
• 10 AM - 3 PM
• 3 PM - 8 PM

Weekend Shifts

• (Opening) 9:30 AM - 3:30 PM
• (Closing) 3:30 PM - 10 PM
• 10 AM - 6:30 PM

Responsibilities:

• Greeting customers with warm enthusiasm and answering questions promptly, professionally, and courteously.
• Educating customers on different Happy Head products and services and provide recommendations that are best suited for the customer’s needs
• Answering phone calls and responding to appointment requests, changes, and cancelations.
• Promoting Happy Head services, promotions, deals, and retail.
• Maintaining a clean, safe and serene work environment.
• Directing a team of massage therapists and ensuring their appointments are on time with the booking calendar.
• Anticipate and correct potential scheduling errors that may interfere with the calendar flow
• Process transactions and handle cash and credit card payments

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person