Front Desk Receptionist

We are seeking people who are interested in learning the medical field, love to help people, excellent customer service and can present a professional appearance. Our Front Desk Representatives are the face of our clinics. If this sounds like you, we would like to have you apply.

Front Desk Representative

Kansas City Orthopedic Alliance is the largest, independently owned orthopedic specialty practice in the Kansas City metro area. We have over 50 medical providers practicing out of six locations. Each team focuses on the importance of customer service, communication, and caring for patients. We offer no weekends, no holidays, and no mandatory on call. Practice schedules are Monday through Friday. We have an opening in our Leawood and Overland Park locations.

Job Function:

The Front Desk Receptionist is responsible for creating a professional and welcoming experience for our patients. You will greet and assist patients with their registration, verify insurance, collect copays, and scan documentation for the EMR system. Occasional phone usage is required. All Front Desk Receptionists may be asked to help with staffing needs, such as Check Out or Scheduling, while creating a friendly environment for all patients.

What You Can Expect:

• To use your critical thinking skills
• To be an expert in environmental services
• A dynamic environment with low infection rates
• Annual merit increases

We provide a robust benefits package, including:

• 6 company paid holidays
• Rich PTO Accruals
• Employer discretionary bonuses
• Medical (with an on-site service discount program)
• Dental
• Vision with Tru Hearing insurance – high percent of company paid premiums
• Wellness program with abilities to reduce premiums
• HSA/FSA option
• Company Paid Life/AD&D and Long-Term Disability Insurance
• 401(K) with a substantial company match
• Cancer Care program
• Employee Assistance Program
• Optional Voluntary Benefits: additional life, disability, accidental, etc.
• Company provided uniforms, for positions requiring uniforms
• Tenured recognition program

Experience

• Medical office experience preferred
• High School Diploma or equivalent (GED)

Equal Opportunity Employer of Women, Minorities, Disabled and Protected Veterans

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: No more than 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Have you stayed at a job longer than 2 years?

Experience:

• Medical field: 1 year (Preferred)
• Customer service: 3 years (Preferred)

Work Location: In person