Front Desk Receptionist

We are Hiring!

Catholic Charities of Chemung/Schuyler is growing and seeking a Front Desk Receptionist to join our Team.

Catholic Charities’ mission is to support all people in need and advocate for social justice and human dignity in partnership with the Diocese of Rochester and the greater community. We envision a just and compassionate community rooted in love and the dignity of all people. Our objectives are to address the needs of the community’s most vulnerable people and to challenge conditions causing poverty and despair.

If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. We are looking for empathetic, thoughtful candidates who have enthusiasm for helping people. We have supportive leadership who invest in our people and provide opportunities for employees to thrive, grow and learn.

Don't miss out on being a part of something special!

Position Title: Front Desk Receptionist

Salary: $18.50-19.50/hour depending on education and experience.

Schedule: Part-time, M-F 10 am – 2pm

Primary Functions:

Responsible for maintaining an inviting and hospitable reception area and to serve as a team player in providing administrative/clerical activities that support all departments of the Agency. Completes duties and tasks as assigned by the Supervisor.

Specific Duties:

· Acts as primary receptionist for the agency.

· Receives and routes calls to appropriate staff person. Checks general mailbox routinely and distributes calls to appropriate person/area. Dispose of messages.

· Maintain inviting and hospitable reception area.

· Greets visitors and maintains ensures visitors are escorted by staff through the office—maintain visitor log, determine visitor need, and manage visitor/client flow.

· In the presence of qualified employees, sort, date, stamp, and distribute incoming mail to departments and prepare outgoing mail daily.

· Assist with web invoicing. Processes payable bills, according to current procedure for appropriate signature or web invoicing

· Oversees the supply inventory at Schuyler Office location. Places and expedites office supply orders and processes payments accordingly.

· 12. Completes necessary typing and simple correspondence as assigned with neatness, accuracy, and attention to detail.

· 13. Process and receipt rent payments received by tenants.

· 14. Acts as liaison between donors (furniture, etc.) and property manager for arranging pick-up, as needed.

· 15. Awareness of all CCC/S departments and functions to better screen and serve staff/clients.

· 16. Responds to information requests in a timely and efficient manner.

· 17. Participates in staff meetings and in-service training when required.

· 18. Researching and updating Community Resource Guides to ensure clients have accurate up to date information.

· 19. Assist Program Staff in preparing and distributing outreach materials.

· 20. Assist in planning and implementing awareness/tabling opportunities.

· 21. Provide administrative assistance as needed to Schuyler Director and Schuyler Program Supervisor

· 22. Other duties as assigned.

Who are we looking for?

· Someone who is passionate about making a positive impact in the community.

· Someone who values partnership and works well both individually and as a part of a team.

· Someone who is empathetic, ethical, and goal orientated.

· Someone who is a great communicator and has exemplary attention to detail.

QUALIFICATIONS:

· High School Diploma/GED and two years of secretarial experience.

· A combination of education and experience may be substituted at the discretion of the Executive Director.

ADDITIONAL REQUIREMENTS:

· Possess excellent verbal and written communication skills.

· Ability to multi-task and prioritize duties.

· Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques.

· Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records.

· Proficiency and experience with PC’s and Microsoft applications.

· Ability to analyze and interpret data and to handle problem resolution.

· Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.

· Continuous use of a reliable, registered, and insured vehicle. Demonstrate ethical business practices, in conformance with all state and federal laws and regulations.

· Possess excellent verbal and written communication skills.

· Ability to multi-task and prioritize duties.

· Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques.

· Ability to maintain absolute confidentiality in regard to all records reviewed including consumer records, employee records and billing records.

· Proficiency and experience with PC’s and Microsoft applications.

· Ability to analyze and interpret data and to handle problem resolution.

· Possession of a valid NYS Driver’s license and a driver’s record considered acceptable by the agency.

· and insurance carrier.

· Continuous use of a reliable, registered, and insured vehicle.

· Demonstrate commitment to Agency Mission Statement.

Ability to meet the following physical requirements with or without reasonable accommodation:

· Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicles.

• Stand, sit, walk, bend, stoop, kneel, and reach.
• Climb up or down stairs.
• Able to reach above or below shoulders.
• Occasionally lift or move objects weighing up to10 lbs.
• Sitting at a desk or in a vehicle for long periods of time to perform certain job functions.
• Be able to read, write and interpret written documents.

We offer a comprehensive benefits package (see below) to our full-time workforce members who work 30 or more hours per week.

· Salary: $18.50-19.50/hr.

· Full Time, M-F

· Paid Time Off: Accrue up to 10 days in the first year, 15 days after 1st Anniversary.

· Holidays: 12 paid holidays

· NY State Paid Sick Leave

· Agency Sick Leave

· Medical Insurance

· Dental Insurance

· Vision Insurance

· Group and Term Life Insurance

· Short-Term Disability

· Long-Term Disability

· Supplemental Insurances

o Hospital

o Accident

o Auto

o Pet

o Specified Disease

· Flexible Spending Account

· Legal Plan

· Identity Plan

· Employee Assistance Program

· 403b Retirement Plan, with agency contribution for those that qualify (subject to agency performance)

· My Better Benefits – provides discounts and savings on thousands of products and services.

Our hiring process and timeline:

· Applications will be reviewed regularly until the position is filled.

· Phone screenings will be conducted with qualified candidates.

· In-person one-hour interviews will be conducted with candidates who advance after the phone screening

· In-person interviews are typically with 2-4 Interviewers

Selected candidate(s) to start ASAP.

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet

Job Types: Full-time, Part-time

Pay: $18.50 - $19.50 per hour

Expected hours: 20 per week

Schedule:

• 4 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Secretarial: 2 years (Required)

Work Location: In person