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SalaryWe are currently seeking a dynamic individual to take on the role of receptionist in our office. We are looking for a vibrant, motivated, and creative individual with the ability to multitask and who has a strong attention to detail. This position requires analytical strength and the ability to work as part of a team. 3rd party healthcare knowledge and experience is a plus! Must have a vehicle and be willing to drive if necessary.
Responsibilities include:
- Intake of new referrals
- Assigning appropriate providers to each child
- Initial entry of accurate child records in database
- Verifying commercial insurance coverage and benefits
- Collects all necessary documents from families
- Initial request of authorizations for evaluations and services before scheduling
- Re-staffing of cases as needed
- Ensuring that therapist required hours are assigned
- Contacting parents with any case updates
- Provides weekly updates on incoming/staffed referrals
- Outreach for new referrals
- Growth of program
- Other tasks assigned
Education and/or Work Experience Requirements:
- Some college required
- Excellent communication and interpersonal skills -- must be confident and assertive
- Extreme attention to detail
- Strong customer service, organization, prioritizing, time management skills
- Knowledge of MS Office -- Outlook, Excel, Word and PowerPoint
- Ability to meet challenging goals and deadlines
Other Requirements:
- Bilingual Spanish required
- Must have daily access to reliable transportation
- Must be able to work as part of a team
- Clerical duties, filing, faxing, answering phones, scheduling.
** This is a full-time position in Granada Hills **
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 2 years (Preferred)
Language:
- Spanish (Required)
Ability to Relocate:
- Panorama City, CA: Relocate before starting work (Required)
Work Location: In person
