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SalaryWe are currently seeking a Front Desk Associate to join our team at the optical department.
Position Details:
- Job Type: Full Time
- Openings: 1
- Workdays and Hours: Monday to Friday, 8:30 AM to 5:00 PM
Benefits:
- Employee Discount
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Paid Time Off
Responsibilities:
- Manage Front Desk operations, including answering phones and scheduling appointments.
- Assist in merchandising frames, lenses, and eyewear accessories.
- Support the Optometrist during eye exams as needed.
- Guide patients in frame and lens selection.
- Ensure compliance with optical quality standards.
- Handle inventory management and eyewear orders.
- Verify orders, measurements, prescriptions, and materials.
- File invoices and statements.
- Conduct eyewear adjustments and minor repairs.
- Assist patients in adapting to their lenses.
- Coordinate with labs and perform insurance verifications.
Requirements:
- High school graduate or equivalent.
- Strong sales background.
- Basic optometry experience is a plus.
- Initiative and ability to work well in a team.
- Flexible schedule to meet patient and operational demands.
- Proven customer service skills.
- Excellent written and oral communication skills; computer literate.
- Basic computer knowledge; Microsoft Office skills helpful.
- Prior experience in the optical industry is a plus.
- Insurance and billing experience is beneficial.
- 6 months of medical or sales experience, with patient care experience required.
Experience:
- Pay is determined based on experience.
If you are a motivated individual with a keen eye for fashion and a passion for customer service, we encourage you to apply. Prior optical industry experience is a plus, but not necessary.
