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Private Country Club in Northfield is looking for a full or part time receptionist. Must be able to enjoy a fun working environment and take pleasure in providing high quality service to an active membership.
This is your opportunity to join a dynamic, fun, and energetic team. We can’t wait to meet you!
The right individual possesses the following experience and qualities:
- Represent the club in a welcoming manner when greeting members/guests by phone and/or in person, facilitating needs and directing them appropriately.
- Notify personnel of visitor arrival.
- Ability to understand and convey specific knowledge of club operations, to include standard operating details for each department (i.e. hours, rules), special club events, private parties.
- Collect, post and processes outgoing mail in a timely and efficient manner.
- Receive deliveries, and ensure correct departments are notified.
- Assists with fulfilling member/guests’ requests (i.e., club directions, places phone-calls, holds letters, or packages)
- Maintain and responsible for correct balances in petty cash box.
- Update daily lobby message board.
- Check email system daily to ensure all reservations are documented accurately.
- Check voicemail system throughout the day and update reservations and communicate requests as needed.
- Responsible for obtaining and providing dining information to membership/guests such as Soup of the Day or event details to members who are inquiring.
- Work and communicate as a reception team with AM/PM employees by completing daily shift notes.
- Keep the Front Desk organized, clutter free, and welcoming.
- Assisting members/guests with coats and keeping the common area and coat-closet neat and organized.
- Performs all duties pertaining to typing and the preparation of details/information for each Club event as outlined by the Catering Director, Assistant General Manager and/or the General Manager.
- Ability to make confirmation calls for Club Event Reservations at least 1 week in advance of the event.
Knowledge, Skills and Abilities Required:
- Solid written and verbal communication skills, to both membership and employees.
- Must be proficient in Microsoft programs to include publisher, excel, word.
Must be able to read, write, and apply correct grammar and spelling rules at a level generally acquired through a high school education.
- Mature, professional and “service-centric” attitude and appearance.
- Open to change, continued learning and upgrading skillset.
- Adhere to all guidelines written in the employee handbook.
- Ability to be resourceful and proactive when issues arise.
- The ability to prioritize tasks and have strong time management skills.
- Detailed Oriented and Organizational skills required.
- Position requires one (1) month or less to become qualified to perform job duties efficiently and effectively.
Working Conditions/Physical Demands and Work Environment
- Must be able to reach, bend, stoop, stand and lift to 40 pounds.
- Must be able to sit for prolonged periods of time.
- Moderate noise level in the work environment.
Compensation: Hourly (Based on Experience)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k
Required Skills
Microsoft Excel, Communication, Multitasking, Microsoft Word, Can Lift Up to 40 Lbs, Customer Service, Attention to Detail, Positive Attitude, Teamwork, Microsoft Office, Organizational Skills, Professionalism, Administrative Skills, People Skills, Time Management, Computer Skills, High Volume Service, Problem Solving, Written Communication, Admin Support, Digital Marketing, Guest Service, Punctuality, Detail Oriented
To Apply Contact:
Jacqueline West
Director of Membership & Communications
jwest@sunsetridgecc.org
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- Rotating weekends
- Weekends as needed
- Weekends only
Ability to Relocate:
- Northfield, IL 60093: Relocate before starting work (Required)
Work Location: In person
