Dental Front Desk Receptionist

This position will work in our Hackensack and Clifton locations.
Dr. Dental is looking for a Bilingual Dental Front Desk Receptionist for our office located in Clifton, NJ. This is a full-time position that will include some Saturday hours. We are looking for an exceptional and career-minded individual who would be the first line of customer service for all of our patients and visitors. *Dental experience and Spanish speaking is required.*

Pay is: $19.00 - $22.00 per hour based on experience
Giving all-star customer service would include:

• Greet patients and check them in upon arrival.
• Schedule and confirm upcoming appointments.
• Prepare new patient charts neatly and accurately.
• Collect copayments and verify insurance coverage.
• Respond professionally and promptly to any patient billing or record inquiries.
• Execute doctor prescribed treatment plans, patient chart audits, and conduct consults.
• Work with the doctor and patient to ensure treatment plan completion and notify the doctor with any clinical questions the patient may have.
• Educate the patient regarding insurance benefits and affordable payment options including third-party patient financing.
• Follow-up with the patient to confirm treatment was completed and schedule appointments, if needed.
• Help improve office efficiency and workflow while upholding Dr. Dental's standard of care.

Capabilities/Skills:

• 2 years of experience working in a dental office
• Knowledge of insurance plans (HMO/PPO)
• Experience answering telephones with a fantastic and helpful attitude
• Must have exceptional customer service skills
• High School degree or equivalent is required
• Basic computer skills and knowledge is required
• Dental software experience is preferred
• Experience in a sales environment is preferred but not required

At Dr. Dental we are proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Schedule:

• Monday to Friday
• Weekends as needed

Language:

• Spanish (Required)

Ability to Relocate:

• Hackensack, NJ 07601: Relocate before starting work (Required)

Work Location: In person