Front Desk--Part-Time Temporary

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We provide services without cost or judgement and practice respect and kindness to all.

We are seeking a team player to provide a welcoming experience to all who visit or call the Haven and serve as a flexible resource to fill staffing gaps for both our Front Desk and our Food Shelf Registration Desk. This will initially include every Wednesday from 8:00 AM to 4:30 PM through May, Monday through Friday from 8:30 AM to 5:00 PM June 17 to July 8, and other days to fill in as needed.

Overview 

At the Front Desk, you will serve everyone who enters the Haven – visitors, donors, and others – by welcoming them and directing them to the appropriate location or assisting them when possible. The ideal candidate is motivated to help people and is comfortable engaging with people who may be experiencing symptoms related to mental illness or substance use.

At the Food Shelf Registration Desk, you will provide a supportive and welcoming environment for Food Shelf customers during the registration process, paying special attention to orienting first-time customers with the intention of putting them at ease.

You will engage volunteers and guests in keeping with Haven values and principles; demonstrate a commitment to working as part of a team; function as an ambassador for the Haven; and adhere to all Haven policies and procedures.

Compensation 

This is a temporary part-time position including every Wednesday through May and Monday through Friday June 17 to July 8, with the potential for other hours as needed. The hourly pay rate is $19.45/hour.

Requirements 

• Communicates professionally both in writing and orally
• Excellent attention to detail
• Comfortable working on computers and proficient with Microsoft Office 365 and its applications
• Demonstrates sound judgment in stressful and urgent situations
• Interacts comfortably with people from a wide range of social and economic and religious backgrounds
• Proven track record of reliability and punctuality
  

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.