Front Desk Agent

Front Desk Agent

Duties:

-Assist other departments as needed
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and resolve any issues or complaints
- Maintain a clean and organized Front Desk area
- Process payments and maintain accurate records
- Collaborate with other hotel staff to ensure guest satisfaction

Experience:
- Previous experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Attention to detail and problem-solving abilities

We offer competitive pay rates, flexible scheduling, and opportunities for career growth within our hotel. Join our team of dedicated professionals who are committed to providing exceptional guest experiences.

To apply, please submit your resume and cover letter detailing your relevant experience.

Job Types: Full-time, Part-time

Pay: $17.31 - $20.84 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• Overnight shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person