The Front Desk ensures that all guests are provided with exceptional service and Southern hospitality, while participating in team work and ongoing sidework according to standard of Lucille's Smokehouse Bar-B-Que. The Front Desk team must have knowledge of the menus we offer and is able to assist guests with basic store information and Lucille's procedures.
ESSENTIAL FUNCTIONS
- Maintain tables, keep clean & free of debris
- Pre bussing everything on to a tray
- Sweeping & maintaining floor cleanliness
- Maintaining waiting area ,take out keep clean, & dust free
- Maintain side work,restroom checks, perimeter checks & cleaning up spills
- Cleaning silverware and rolling silverware
- Exemplify Southern Hospitality verbiage and mannerisms while performing job duties.
- Greeting, and seating our guests.
PHYSICAL REQUIREMENTS
- Ability to lift up to 50 lbs as needed.
- Continuous use of hands and arms
- Ability to be on your feet for an extended period of time
- Continuous bending, reaching, twisting, and abrupt stopping
KNOWLEDGE/SKILLS/ABILITIES
- Excellent verbal communication and interpersonal skills
- Ability to speak, read, and write English
- Basic math skills
- Ability to stand, walk and stay alert for extended periods of time
- Ability to effectively communicate via telephone and walkie talkie.
- Ability to work effectively within a team.
- Ability to carry and balance plates and trays
- Ability to work positively in a fast pace environment.
- Basic computer skills; able to use and understand the restaurant's Spinnaker system
- Excellent communication and verbal skills.