Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls
- Schedule appointments and manage the appointment calendar
- Check-in patients, verify insurance information, and collect necessary paperwork
- Assist with dental administrative support tasks such as data entry, filing, and maintaining patient records
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Provide general office support including faxing, scanning, and photocopying documents
- Collaborate with other staff members to ensure smooth operations of the Front Desk
Qualifications:
- Previous experience as a Dental Receptionist or in a similar role is preferred (dental assisting)
- Proficiency in using phone systems and handling multiple phone lines
- Knowledge of medical administrative support tasks and Front Desk operations
- Familiarity with dental terminology and electronic health record systems
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations professionally
- Attention to detail and ability to multitask in a fast-paced environment
- Ability to maintain confidentiality and adhere to HIPAA guidelines
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
Work Location: In person