Front Desk Coordinator

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

General Duties & Responsibilities

• Extend friendly and welcoming greetings on the phone and in-person
• Ensure paperwork and EMR systems are up to date and filled out correctly
• Enter medical histories and prescriptions into EMR
• Educate patients and respond to patient questions in office/on phone as needed
• Scheduling patients for new/returning/follow-up appointments
• Verify patients insurance
• Checking patients out, and collecting copays and balances, as needed
• Other duties as assigned

Job Qualifications

Education: High School diploma, GED, or equivalent.

Experience: Minimum two-three years’ experience in a doctor’s office. Prior dermatology office experience is not required, but preferred. Prior experience with Electronic Healthcare Record software is not required, but preferred.

Performance Requirements:

• Quality written and verbal communication skills
• Quality mathematics skills
• Knowledgeable of medical dermatology terms/CPT, ICD-9 and 10
• Professional in appearance and mannerisms
• Able to demonstrate compassion and caring in dealing with others, patients and co-workers alike
• Able to discuss products and services offered
• Able to prioritize tasks, understand the provider’s instructions, and know when to seek information or advice

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Position is in a well-lighted medical office environment. Occasional evening and weekend work.

Physical Requirements: Must possess the manual dexterity to operate office machines including computer and calculator; stooping, bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Stress can be triggered by multiple staff demands and deadlines.

Any offer of employment is contingent upon successful completion of a background and credit check. A record with prior conviction is not an absolute bar to employment.

No phone calls or agencies, please.