Front Desk Coordinator

We are seeking an energetic and experienced Front Desk Coordinator to join our growing team in Austin, Texas.

Spa Sway is located in the heart of The Domain, Austin’s premier outdoor shopping mall. We are an award-winning boutique spa boasting over 50,000 satisfied customers, and we are only expanding, with future locations coming soon. Our sister company, Organic Bronze, is conveniently located right next door. There are tremendous opportunities for growth within the family of companies.

Our membership-based, 3000-square-foot spa offers massages, facials, and body treatments, with our goal being to help our clients set up a wellness routine that lasts. Some of our most popular treatments include deep-tissue massages, CBD-infused treatments, and couples’ experiences. We also have a retail space and a serene relaxation room, only enhancing the overall feeling of tranquility in our spa.

Whether someone arrives at our spa for beauty care, a special indulgence, or a regular appointment, our clients will certainly leave feeling replenished and nurtured by the superb, attentive team at Spa Sway, which is always growing.

The Spa Manager is responsible for the company’s success and will therefore be incentivized and compensated accordingly. We require that applicants have at least 1-2 years customer service experience to apply for this role.

NO PHONE CALLS OR WALK-INS PLEASE

Have a love for fast paced environments?

• Do you enjoy educating clients about their skin?

• Enjoy selling?

Hours:

• 18-30 hours per week

Duties may include but are not limited to:

• Answering phone

• Booking appointments

• Checking clients in and out

• Salon cleaning

• Opening or closing cleaning

• Assisting clients

• Selling/educating clients about our products/services/pricing/membership

Qualities in our perfect candidate:

• Optimistic self-starter

• Loves to smile

• Enjoys a fast paced environment

• Enjoys making customers feel beautiful and confident

• Enjoys educating clients about our product line, services etc.

• Dependable and reliable Ability to multitask, able to create a relaxing/fun spa atmosphere

• Sales experience

• The desire to sell

Benefits:

• Direct deposit

• W2 employee

• Discounted spa services

• Health Benefits

• Growth opportunity

• PTO

Pay Opportunity:

• Bonus

• Commission

Job Type:

Full-time or Part-time

Hourly: $16.00 to $18.00 /hour

**DO NOT CALL OR STOP BY SPA IN REFERENCE TO THIS POSITION**

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Retail Associates & Cashiers: 1 year (Preferred)

Work Location: In person