Front Desk Coordinator

About Us:
Solution Tree delivers comprehensive professional development to schools and districts around the world. We empower K-12 educators to raise student achievement through a wide range of services and products including educator conferences, customized district solutions for long-term professional development, books, videos, and online courses. When you join Solution Tree, you join a highly regarded team that is dedicated to providing quality and excellence in professional development. Guided by our mission, vision, and values, our team is united under one goal - to transform education worldwide to ensure learning for all. If you have the passion and skill to help further Solution Tree's mission, we want to hear from you.
Employees Enjoy:

• Innovative, team-oriented environment
• Working with leading voices and rising stars in staff development
• A compensation package that includes competitive pay and benefits such as medical, dental, and vision insurance plans, 401k, paid time off, and more.
• Doing work that matters.

Primary Function:
Provides general office support with a variety of clerical activities and related tasks as well as assists in building maintenance. This position will be responsible for professionally greeting customers and vendors, directing visitors to appropriate associates, assisting with mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. They will also play a key role in maintaining the overall cleanliness and functionality of our building to ensure smooth operations.
Summary of Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Ensure the reception area is tidy and presentable, with all necessary stationery and materials
• Provide basic and accurate information in-person and via Zoom/email
• Receive, sort, and distribute daily mail/deliveries
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Maintain office security by following safety procedures and controlling access via the reception desk
• Assist in the ordering, receiving, stocking, and distribution of office supplies
• Assist the finance department with data entry
• Assist with other related clerical duties such as mailing, photocopying, faxing, filing, and collating
• Manage building supplies, (paper, printer ink, etc) and inventory
• Work with the Director to stay informed of all ongoing building projects
• Work with vendors to schedule and oversee maintenance and repairs and provide regular updates to the Director as needed.
• Address minor cleaning and maintenance tasks, such as replenishing supplies, restocking the mailroom and kitchen, and wiping down surfaces.
• Assist the Director of Special Projects on any building-related events and trainings and prepare areas for them.
• Conduct regular inspections of the building to identify and report any maintenance issues.

Competencies

• Ethical Practice
• Relationship Management
• Thoroughness
• Collaboration
• Organizational Skills
• Communication Proficiency
• Basic Computer Skills

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. Moderate noise (examples: business office with computers and printers, light traffic). The ability to lift 25 lbs is required.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
Travel
None expected other than mandatory company meetings
Required Education and Experience

• Associate's degree and two years of related experience preferred.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.