Address
Form of work
SalaryResponsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide accurate information to guests or direct calls to the appropriate department
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records of guest transactions
- Assist with check-in and check-out procedures, including verifying guest identification and collecting necessary documentation
- Provide information about hotel facilities, services, and local attractions to guests
- Maintain a clean and organized Front Desk area
Must be able to work weekends and holidays.
Shifts are 7a to 3p, 3p-11p, and/or 11p-7a
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to handle multiple tasks simultaneously with attention to detail
- Proficient in using phone systems and computer software for reservations and guest management
- Problem-solving skills to resolve guest issues effectively
- Ability to work well in a team environment
Please note that this job description is not exhaustive and may be subject to change.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work setting:
- In-person
Work Location: In person
