Address
Form of work
Salary```Duties``` - Greet and welcome guests in a friendly and professional manner - Check guests in and out of the hotel, ensuring accurate and efficient processing - Handle guest inquiries and provide information about hotel services, amenities, and local attractions - Assist with reservations and room assignments - Operate the phone system to answer incoming calls, take messages, and transfer calls to appropriate departments - Provide excellent customer service by addressing guest concerns and resolving issues promptly - Perform night audit duties, including reconciling daily transactions, preparing reports, and balancing accounts - Maintain a clean and organized Front Desk area ```Requirements``` - Previous experience in a similar role is preferred - Bilingual skills (English/Spanish) are a plus - Knowledge of hotel management systems is beneficial - Strong customer service skills with the ability to handle difficult situations calmly and professionally - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks effectively - Attention to detail and accuracy in handling financial transactions - Flexibility to work night shifts and weekends as required Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $13.00 - $14.50 per hour
Benefits:
- Commuter assistance
- Flexible spending account
- Food provided
- Free parking
- Paid jury duty
- Parental leave
- Professional development assistance
- Relocation assistance
- Retirement plan
- Tuition reimbursement
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work setting:
- In-person
Ability to commute/relocate:
- Shelbyville, KY 40065: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
