Hotel Front Desk Clerk

Preferring someone who has already worked as a Front Desk Clark:

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information about hotel services, amenities, and local attractions
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Respond to guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and organized Front Desk area
- Assist with reservations and room assignments as needed
- Collaborate with other hotel staff to ensure a positive guest experience

Qualifications:
- Excellent phone etiquette and knowledge of phone systems
- Previous experience in hospitality or guest services preferred
- Familiarity with Front Desk operations in a hotel setting is a plus
- Strong interpersonal and communication skills
- Ability to multitask and prioritize tasks effectively
- Bilingual skills (if applicable) are highly desirable
- Exceptional customer service skills

If you are a friendly, customer-oriented individual with a passion for hospitality, we would love to hear from you. Join our team as a Front Desk Agent and help us create memorable experiences for our guests.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the job.

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Free parking

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday
• Nights as needed

Work setting:

• In-person
• Resort

Ability to Relocate:

• Owensboro, KY 42301: Relocate before starting work (Required)

Work Location: In person