The position of receptionist consists of answering inquiries and obtaining information for the general public, customers, visitors, and other interested parties. It also provides information regarding activities conducted at our general office, other locations, work sites and partner offices, and employees within the organization.
Tasks
- Collect, sort, distribute and prepare mail, messages and courier deliveries.
- File and maintain records.
- Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Answer, screen and forward calls, providing information, taking messages and scheduling appointments.
- Perform administrative support tasks to support office staff when needed.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Provide information about establishments such as the location of departments or offices, employees within the organization, or services provided;
- Support the leadership of the organization with various tasks, schedules and coordination.
- Transmit information or documents to customers using a computer, mail, or facsimile machine.