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Form of work
SalaryFront Desk Agent
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests using the hotel's computer system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized Front Desk area
Qualifications:
- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Previous experience in a similar role is preferred but not required
This position offers an opportunity to work in a dynamic hospitality environment, interacting with guests from all walks of life. If you enjoy providing exceptional service and have a passion for guest relations, we would love to hear from you.
Please note that this is a full-time position with varying shifts, including evenings, weekends, and holidays.
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Evening shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
