Front Desk Associate

We are seeking an upbeat, professional individual to serve as a Full time or Part time Front Desk Associate for the Sessions Hotel! Our guest service agents are our guests’ first and last impression, and we need an individual dedicated to providing quality and genuine service in a fast paced environment. The Front Desk at the Sessions Hotel will reserve rooms, answer phone calls, provide a concierge service to our guests, act as the ambassador of the hotel, and work closely with housekeeping and maintenance to provide excellent guest service. This person must be sales-minded as our Front Desk will have to listen closely to our guests to provide the best room and/or package options for their particular needs. The Front Desk Associate will handle all guest requests as well as act as a receptionist for management and all hotel guests. They will act as a cashier taking cash and credit cards for room payment and gift shop purchases. This individual must be able to handle guest complaints in stride, while being able to think on their feet with resolving any issues. This person will need to be knowledgeable with computers and will need to be able to use Microsoft Word, Outlook, and Excel and must be willing to learn our reservation program.

We are open 24/7, and we do need an employee that can work flexible hours and weekends.

Job Types: Part-time, Full-time

Salary: $14.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Bristol, VA 24201: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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