Front Desk Associate

Duties and Responsibilities:

If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. The Joint Chiropractic clinic provides world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career.

If you are someone who:

• Has high energy
• Enjoys working with the public
• Has a bubbly personality

And you are interested in:

• Marketing wellness packages to potential members
• Providing front office administrative support
• Managing social media and wellness fairs
• Following up with prospective leads

THIS IS THE JOB FOR YOU!

Providing excellent services to members and patients.

The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.

Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.

Answering phone calls.

Re-engaging inactive members.

Staying updated on membership options, packages and promotions.

Recognizing and supporting team goals and creating and maintaining positive relationships with team members.

Maintain the cleanliness of the clinic and organization of workspace

Confident in presenting and selling memberships and visit packages

Keeping management apprised of member concerns and following managers policies, procedures, and direction.

Willingness to learn and grow

Accepting constructive criticism in a positive manner and using it as a learning tool.

Office management or marketing experience a plus!

Able to stand and/or sit for long periods of time

Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

Knowledge and Skill Requirements:

Sell memberships and packages

Cheerful demeanor

Educate patients on wellness offerings and services

Manage clinic phone calls

Greet patients and assist patients in completing required paperwork

Able to work weekends/evenings (as required)

Maintain the cleanliness of the clinic and organizations of workspace

Dedication to high quality service

Maintain a professional appearance and appropriate attire

Enthusiastic approach to customer service

Confident in presenting and selling service offerings

Ensure all member account are current and accurate

Complete transactions using point of sale software

Able to stand and/or sit for long periods of time

Able to lift to 50 pounds

High School diploma or equivalent

Able to use office equipment: computer, scanner, phone system

Proficient with Microsoft Office

The duties of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 22 – 28 per week

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service/marketing: 1 year (Preferred)

Work Location: In person