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Salary```Job Summary``` We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive experience for all visitors. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for hospitality. ```Responsibilities``` - Greet and welcome guests in a warm and friendly manner - Register guests, assign rooms, and issue room keys - Provide information about hotel facilities, services, and local attractions - Handle guest check-ins and check-outs efficiently and accurately - Respond to guest inquiries and resolve any issues or complaints promptly - Maintain a clean and organized Front Desk area - Assist with reservations and manage room inventory - Coordinate with other hotel departments to ensure guest satisfaction - Perform night audit duties as required ```Qualifications``` - Previous experience in hotel management or hospitality is preferred - Multilingual skills are a plus - Excellent customer service skills with the ability to handle difficult situations calmly and professionally - Strong communication skills, both verbal and written - Proficient in using phone systems and other office equipment - Knowledge of Front Desk operations, including check-in/check-out procedures and guest services - Attention to detail and the ability to multitask effectively - Ability to work flexible hours, including evenings, weekends, and holidays Join our team as a Front Desk Receptionist and be part of creating memorable experiences for our guests. Apply today!
Job Type: Full-time
Pay: $11.00 - $13.10 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Morning shift
Work setting:
- In-person
Ability to Relocate:
- Elizabethtown, KY 42701: Relocate before starting work (Required)
Work Location: In person
