Front Desk Associate

Job Title: Front Desk Associate
Company: Express Employment Professionals
Location: Montgomery, AL
Job Type: Full-time
Pay Range: $12.00-$14.00 per hour

About Us:
ExpressPros is a leading provider of workforce solutions, dedicated to connecting talented individuals with reputable employers across various industries. With a commitment to excellence, we pride ourselves on delivering top-notch staffing services to meet the unique needs of our clients. As we continue to grow, we are seeking a dynamic and customer-focused Front Office Receptionist to join our team.

Position Overview:
As a Front Desk Associate, you will be the first point of contact for clients, candidates, and visitors to our office. Your role is crucial in creating a positive and professional impression, ensuring a seamless experience for everyone who interacts with our company. This position is an excellent opportunity for an organized and friendly individual to contribute to the success of a rapidly expanding staffing firm.

Responsibilities:

• Greet and welcome visitors, clients, and employees with a positive and professional attitude.
• Answer and direct incoming phone calls to the appropriate departments or individuals.
• Manage appointment scheduling, ensuring a smooth and efficient process for clients and employees.
• Coordinate conference room reservations and ensure meeting spaces are prepared for scheduled events.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain a clean and organized Front Desk area, creating a welcoming and professional atmosphere.
• Assist with basic administrative tasks, including data entry, filing, and office organization.
• Collaborate with various departments to facilitate effective communication and coordination.
• Provide general information about the company and its services to visitors and callers.
• Address and resolve customer inquiries or redirect them to the appropriate person.

Qualifications:

• Reliable for punctual attendance.
• Great communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Experience in Microsoft Office Suite and other basic office software.
• Customer-focused with a positive and professional demeanor.
• Ability to deliver professional customer service with stressful situations with calmness and composure.
• Attention to detail and accuracy in all tasks.

Benefits:
We offer a competitive compensation package along with a range of benefits, including health insurance, retirement plans, paid time off, and opportunities for professional growth and development within the company.

How to Apply:
If you are a reliable and motivated individual, we would love to hear from you. To apply, please submit your updated resume to jobs.montgomeryal@expresspros.com. Please mention "front" in the subject line.

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