Front Desk Agent/Breakfast Attendant

Front Desk Agent/Breakfast Attendant

Front Desk Agent

Responsibilities:

- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Respond to guest inquiries and resolve any issues or complaints in a timely manner
- Provide recommendations for local attractions, restaurants, and services to enhance the guest experience
- Maintain a clean and organized Front Desk area

Experience:

- Previous experience in customer service or hospitality preferred
- Familiarity with phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively

We offer competitive pay, opportunities for career growth, and a positive work environment. If you are a friendly, customer-focused individual with a passion for providing exceptional service, we would love to hear from you.

To apply, please submit your resume along with a brief cover letter outlining your relevant experience.

Breakfast Attendant

Our hotel is currently seeking qualified candidates for the position of Breakfast Attendant.

A successful candidate for a breakfast attendant is someone who has impeccable people skills, who is attentive and is motivated in a fast-paced environment. The responsibilities of this position include preparing breakfast food, serving, and cleaning up after service. Additionally, the attendant must ensure that the buffet is stocked at all times with fresh food.

Duties and Responsibilities:

• Preparing, setting up, and disassembling the breakfast according to brand standards, food safety standards and hotel best practices.
• Ensuring that all food, drink, and supply, items are stocked.
• Interacting with guests, responding to any questions or complaints, and clearing eating areas.
• Maintaining cleanliness standards throughout the breakfast area. This includes sanitizing surfaces, doing dishes, sweeping, vacuuming and mopping floors, etc.
• Assist with inventory, ordering and stocking.
• Remove garbage and trash.

Position Experience and Requirements:

• Minimum requirement of a high school diploma or equivalent with previous experience within the hospitality industry.
• Understanding of food safety and handling guidelines
• Must possess the physical ability to work in a demanding position that requires standing and walking for long periods of time.
• Being able to lift up to 50 pounds.
• Reaching, bending, carrying, stooping throughout the entire shift.
• Knowledge of cleaning chemicals and how to safely use them.
• Report safety hazards, accidents, and injuries immediately.
• Ability to work with little supervision
• Ability to remain organized, multitask, and maintain a friendly disposition while communicating with staff and customers.
• Serve Safe training preferred.

Note: This job description in no way states of implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Job Type: Part-time

Shift:

• Day shift
• Morning shift

Weekly day range:

• Every weekend
• Weekends only

Work Location: In person

Job Type: Part-time

Schedule:

• 8 hour shift
• Holidays
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• New Cumberland, PA: Relocate before starting work (Required)

Work Location: In person