Front Desk Agent (Part-Time)

Overview:
We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional hospitality services. If you have a passion for guest services and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:
- Greet guests with a warm and welcoming demeanor upon arrival
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest inquiries, requests, and complaints promptly and professionally
- Operate phone systems to answer incoming calls and direct them to the appropriate department or guest room
- Assist with reservations, cancellations, and modifications
- Process payments and maintain accurate records of transactions
- Maintain cleanliness and organization at the Front Desk area
- Collaborate with other hotel departments to ensure smooth operations

Experience:
- Previous experience in hospitality or guest services is preferred
- Excellent customer service skills
- Strong communication skills, both verbal and written
- Proficiency in using phone systems and computer software
- Ability to multitask and prioritize tasks in a fast-paced environment

If you are passionate about delivering exceptional customer service and creating memorable experiences for our guests, please submit your application today. We look forward to hearing from you!

Job Type: Part-time

Benefits:

• Employee assistance program

Schedule:

• Evenings as needed
• Evening shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person