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SalaryJob Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional customer service. This is a vital role in ensuring that our guests have a positive experience during their stay.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest requests and resolve any issues or complaints promptly
- Maintain a clean and organized Front Desk area
- Assist with night audit duties as needed
- Collaborate with other hotel departments to ensure guest satisfaction
Skills:
- Excellent customer service skills with a friendly and approachable attitude
- Strong phone etiquette and communication skills
- Previous experience working at the Front Desk of a hotel or similar hospitality setting is preferred
- Ability to handle cash transactions accurately
- Attention to detail and ability to multitask in a fast-paced environment
Join our team as a Front Desk Agent and be part of creating memorable experiences for our valued guests. Apply now!
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Expected hours: 20 – 40 per week
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Morning shift
- Nights as needed
- Rotating weekends
Work setting:
- In-person
Work Location: In person
