We're seeking a passionate individual to join our vibrant Front Desk team at The Restoration Hotel. We're a luxury hotel in the heart of Charleston. Here, you'll go beyond the typical check-in/check-out routine. You'll be a guest experience architect, crafting unforgettable moments that make their stay truly special.
Here's what you'll get to do:
- Be the first smile our guests see – welcoming them with genuine warmth and Southern hospitality.
- Become a guest ambassador – Embrace the opportunity to become a Charleston aficionado! Think local recommendations, insider tips, and a genuine desire to make their Charleston adventure unforgettable.
- Navigate the world of luxury hospitality – ensuring a seamless check-in/out process and resolving guest inquiries with a smile.
- Become a Guest Maestro - Orchestrate seamless stays by anticipating needs, resolving challenges with finesse, and exceeding expectations at every turn.
- Thrive in a dynamic environment where no two days are the same. Be a team player, a problem solver, and a master of multitasking.
What we're looking for:
- A positive and outgoing personality with a natural ability to connect with people.
- Deliver exceptional service that reflects our commitment to luxury. Anticipate needs, exceed expectations, and create moments of genuine delight for every guest.
- Excellent communication and interpersonal skills – you can listen, problem-solve, and articulate information clearly.
- A strong work ethic and the ability to thrive in a fast-paced environment.
- A willingness to learn and grow
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
Work setting:
- In-person
Ability to Relocate:
- Charleston, SC 29401: Relocate before starting work (Required)
Work Location: In person