Address
Form of work
SalaryJob Duties:
Anticipates and responds to guests in a friendly and positive manner
Responsible for providing the highest level of service
Process check-ins and check-outs, verify billing, create reservations, and process special requests
Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services
Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary
Monitors room availability, follows restrictions, and all booking policies and procedures
Follows company procedures when handling cash and processing financial transactions
Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste
Adheres to company general work rules, department procedures and company policies
Education:
High school diploma or GED required
