Address
Form of work
SalaryWe are looking for a Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Maintain updated records of bookings and payments
Skills
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role is a bonus
- Customer service attitude
- Excellent communication and organizational skills
Benefits
- Go Hilton – Take advantage of the best Team Member Travel Program in the industry– with opportunities to experience Hilton hospitality around the world.
Job Type:
Full-time / Part-time
Job Type: Full-time
Pay: $16.50 - $17.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Overtime
- Weekends as needed
Work setting:
- In-person
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
