About us
Estes Material Sales, Inc. is a wholesale / retail gravel and stone supply company located in Hope, IN. We offer bulk stone, bulk gravel, pallet stone and many other landscape, outdoor living, and masonry products.
```Job Summary```
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our customers, you will play a crucial role in providing exceptional customer service. The ability to multi-task is a MUST! This is a fast paced environment and requires a person who can professionally deal with the public which at times can be a stressful environment.
```Responsibilities```
- Responsible for overseeing the front lobby. Assist in person customers with product orders.
- Responsible for sales orders, quotes, invoices and sales receipts.
- Answer phone and assist customer, or direct where the calls go.
- Have a general knowledge of products and location in the yard.
- Handle cash transactions and maintain accurate records.
- Responsible for all social media platforms.
- General office duties: answer emails, mailings, filing, etc.
- Assist other employees with administrative duties.
```Skills```
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and other office equipment
- Knowledge of Quickbooks and Microsoft Office preferred
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 28 – 40 per week
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person