Address
Form of work
SalaryFront Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized Front Desk area
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Attention to detail and accuracy in handling guest information
- Ability to remain calm under pressure and handle difficult situations with diplomacy
We offer competitive pay, flexible scheduling, and opportunities for career growth. Join our team of dedicated professionals who are committed to providing exceptional service to our guests.
To apply, please submit your resume and cover letter highlighting your relevant experience in guest relations and phone systems. Only qualified candidates will be contacted for an interview.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Schedule:
- Evening shift
- Night shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
- Opera PMS: 1 year (Preferred)
Work Location: In person
