About us
We are professional and agile.
Our work environment includes:
- Modern office setting
We are looking for a Front Desk Agent to join our team and provide exceptional customer service to our guests. The successful candidate will be responsible for greeting guests, answering phones, taking reservations, providing information about the hotel and its services, and ensuring that all guests have a pleasant stay. The ideal candidate will have excellent communication skills, an outgoing personality, and the ability to work in a fast-paced environment.
Responsibilities:
- Greet guests and check them in/out of the hotel.
- Answer phone calls and take messages.
- Maintain a neat and organized Front Desk area.
- Handle guest inquiries and complaints in a professional manner.
- Maintain records of guest accounts and payments.
- Process payments for guests' bills.
- Ensure that all hotel policies are followed.
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Night shift
Work setting:
- In-person
Experience:
- Hotel: 2 years (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Georgetown, KY 40324 (Required)
Work Location: In person