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Salary### Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service. If you have a passion for hospitality and enjoy creating a welcoming atmosphere, we would love to hear from you. ### Duties: - Greet guests with a warm and friendly welcome - Check-in and check-out guests efficiently and accurately - Provide information about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints in a timely and professional manner - Assist with reservations and room assignments - Process payments and maintain accurate records - Perform night audit duties as required - Answer phone calls and direct them to the appropriate department or staff member - Maintain cleanliness and organization at the Front Desk area ### Experience: - Previous experience in guest services or a similar role is preferred - Familiarity with hotel management systems and phone systems is a plus - Excellent phone etiquette and communication skills - Ability to speak multiple languages is an asset - Strong problem-solving skills and the ability to handle difficult situations with professionalism - A passion for hospitality and providing exceptional customer service Join our team of dedicated professionals and contribute to creating memorable experiences for our guests. Apply today to become a valued member of our hotel staff.
Job Type: Part-time
Pay: $14.00 - $15.50 per hour
Expected hours: 16 – 24 per week
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Overnight shift
Work setting:
- In-person
Ability to Relocate:
- Rock Hill, SC 29730: Relocate before starting work (Required)
Work Location: In person
