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SalaryResponsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist with reservations and room assignments - Maintain a clean and organized Front Desk area - Operate phone systems, including answering and transferring calls - Process payments and maintain accurate records - Collaborate with other hotel staff to ensure guest satisfaction Qualifications: - Previous experience in hospitality management or guest services is preferred - Bilingual skills (English/Spanish) are a plus - Excellent communication and interpersonal skills - Strong problem-solving abilities and customer service orientation - Proficient in using Front Desk software and computer systems - Knowledge of hotel operations and procedures - Ability to handle multiple tasks simultaneously with attention to detail We offer competitive pay and benefits packages, including medical insurance, retirement plans, and opportunities for career advancement. If you are a motivated individual with a passion for providing exceptional customer service in the hospitality industry, we would love to hear from you. Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Harrisonburg, VA 22801: Relocate before starting work (Required)
Work Location: In person
