Front Desk Agent

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and complaints promptly and effectively
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized Front Desk area

Experience:
- Previous experience in hotel management or Front Desk operations is preferred
- Familiarity with phone systems and computerized reservation systems
- Strong multitasking skills with the ability to handle multiple responsibilities simultaneously
- Excellent communication skills, both verbal and written
- Ability to speak multiple languages is a plus
- Exceptional customer service skills with a friendly and professional demeanor
- Knowledge of hospitality industry practices and standards

Please note that this is not a night audit position.

If you are looking for an opportunity to join a dynamic team in the hospitality industry, we invite you to apply for the Front Desk Agent position. We offer competitive pay, opportunities for career advancement, and a supportive work environment. Apply today to become part of our dedicated team!

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person