Overview:
We are seeking a highly organized and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth and pleasant experience for all visitors. If you have excellent communication skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently, ensuring accuracy of information
- Answer phone calls, respond to inquiries, and provide information about our services
- Assist with reservations and bookings, ensuring accuracy of details
- Handle guest complaints or concerns with patience and professionalism
- Maintain a clean and organized Front Desk area
- Perform administrative tasks such as data entry, filing, and transcribing documents
- Assist with office management duties as needed
Skills:
- Strong computer literacy
- Ability to quickly learn and navigate computerized reservation systems
- Excellent interpersonal and communication skills
- Strong organizational skills with the ability to multitask effectively
- Attention to detail and accuracy in handling guest information
- Previous experience in a clerical or administrative role is preferred
Join our team as a Front Desk Agent and enjoy the following benefits:
- Competitive pay
- Opportunities for career growth and advancement within the company
- Positive work environment with supportive team members
If you are interested in this position, please submit your resume highlighting your relevant experience. We look forward to reviewing your application!
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- No nights
- Rotating weekends
- Weekends as needed
Work Location: In person