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SalaryFront Counter Representative
Binghamton Hardware & HVAC Supply Corp has been continuously in business in Binghamton since 1920. We are looking for motivated individuals with good attitudes and a willingness to learn to join our front count team in Binghamton, NY. This role is a long-term position suitable for those eager to learn the position and grow over time. Training will include learning the products that we sell and the customers that we serve.
Job responsibilities will include but are not limited to:
- Answering phone calls
- Entering orders into our order enter software
- Checking to ensure delivery schedule is kept up to date
- Ensuring order slips are filed correctly
- Working with our warehouse and spiral production teams to communicate orders and deliveries
- Manning the Front Counter
- Taking orders
- Processing returns
- Processing payments (cash and credit) at the Front Counter
- Learn and implement opening and closing procedures for the Front Counter
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Scope of job may increase as proficiency and aptitude are displayed
Communication methods used:
- Phone
- In person
This job is full time and is NOT being offered as a remote position. Some HVAC experience along with a good attitude are required.
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Application Question(s):
- Do you have professional HVAC experience?
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
