Parts Counter Representative (Front)

Are you looking for a job with exciting opportunities and endless possibility? Consider a career with Tracey Road Equipment today! Not only does Tracey Road Equipment foster a positive, team-oriented workplace, but all full-time employees also enjoy an unparalleled benefits package, including:

• Medical, vision, dental, life, voluntary plans – and more!
• Vacation, sick, and holiday pay – including YOUR birthday!
• 401k program – along with company match and quick vesting schedule!

We strive for promotion from within and foster a team approach to provide exemplary customer service. Tracey Road Equipment operates seven facilities spanning New York State & one new location in Pennsylvania.

Tracey Road Equipment, Inc. is seeking to hire full-time Parts Counter Representativefor our Rochester Branch. The Parts Counter Representative sells retail parts over the counter as well as on the phone.

A successful candidate:

• Assist walk-in and phone-in customers in selecting required parts, offer specials, and ensure that the customer is exposed to the full product line.
• Maintain customer goodwill by greeting and acknowledging all customers, answer customer inquiries.
• Assist outside sales representatives with their orders.
• Set up orders for daily shipment, delivery, or pick-up.
• Be friendly professional and efficient when working with all customers, both on the phone and in person.
• Present the customer with the proper copy of invoices.
• Keep current on new products and product updates.
• Participate in all training programs that are made available.

Skills:

• Previous parts and customer service experience would be ideal.
• One year of experience in an equipment and / or truck parts department would be ideal.
• Professional personal appearance.
• Ability to work well with the public, sometimes with several customers at a time.

Tracey Road Equipment, Inc. is a leader in the industry; we are committed to providing outstanding customer service to all of our customers. TRE has invested in building and maintaining the finest facilities, representing quality products backed by an insightful sales team, developing an immense rental fleet, staffing a knowledgeable parts team, and sustaining well trained, committed service departments. Our service departments not only provide top notch service on diesel trucks and engines, we provide the same service on heavy construction equipment. TRE body and collision center provides the same high level of customer service.

Tracey Road Equipment is an affirmative action/Equal Opportunity Employer. Tracey Road Equipment provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. As part of the company's equal employment opportunity policy, Tracey Road Equipment will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are provided the same equal opportunity.

Check out our website www.TraceyRoad.com

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Schedule:

• Monday to Friday

Ability to Commute:

• Rochester, NY (Preferred)

Ability to Relocate:

• Rochester, NY: Relocate before starting work (Required)

Work Location: In person