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Form of workAccertify is the trusted partner to the world's leading eCommerce brands. We help our clients grow revenue and protect against loss with industry-leading fraud prevention and digital identity offerings. When you join Accertify, you become part of the digital solution to enable legitimate eCommerce, delivering peace of mind to merchants and their customers across the globe.
#TeamAccertify provides a solution merchants trust and a career you can trust. Accertify is a wholly owned subsidiary of American Express--which means our team has access to the amazing perks and benefits offered by our parent company. We are proud to be #TeamAccertify and #TeamAmex.
Accertify is growing, and we are looking to add a Fraud Analyst to our global fraud-fighting team. How will you make an impact in this role? As a Fraud Analyst, you will help facilitate Accertify's overall mission of delivering exceptional digital experiences by researching and decisioning on high-risk e-commerce transactions for clients across all industries.
Essential Duties and Responsibilities: Identify and prevent fraudulent transactions, powering exceptional client results Work well with a team of industry experts to monitor real-time fraud decisioning software Independently resolve problems that require in-depth investigation and/or research Constantly communicate fraud trends and share best practices with peers and leaders Perform a thorough manual review of queued transactions to determine the likelihood of fraud and subsequently approve/reject said transactions Maintain professional persistence when reviewing transactions or speaking with customers Prioritize work to meet and exceed deadlines and performance goals Report platform issues as they arise and proactively identify potential impacts to clients Ensure the success of Accertify's customers by delivering results on a daily basis. Qualifications: Bachelor's Degree required Strong desire to build a career in the fraud prevention industry Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required Fine-tuned organizational, analytical, and critical thinking skills strongly desired Exceptional problem-solving skills Confidence in making decisions quickly and independently Must be able to work in a fast-paced, ever-changing environment Strong internet research skills with the ability to navigate multiple systems at once Demonstrated experience and/or strong working knowledge of Microsoft Office Suite Must have flexibility to work morning, afternoon, and evening shifts, including non-business hours, weekends, and holidays Additional Requirements: Location: Onsite at the Accertify Headquarters in Itasca, IL Flexibility to work a 4x10 weekly schedule (start as early as 6 AM CST/CDT (end 4PM CST/CDT) or as late as 2 PM CST/CDT (end 12AM CST/CDT); this will include one-weekend shift) Training for the position will be 9am-5pm for the duration of three weeks, all onsite in the Itasca, IL office. Following this training, schedules will be determined based upon client needs.
The first six months will be fully onsite in the Itasca office each workday, with the position becoming hybrid (2 days in the office, two days work from home) following the 6-month point. Accertify reserves the right to convert any and all positions to fully in office in the future. Additional work from office days may be required throughout the year based on client/department needs.
PTO blackout period is from November 15th through the end of the calendar year. No time off requests are allowed during this period. Salary Range: $20.00 to $24.04 hourly + bonus + benefits The above represents the expected hourly pay range for this job requisition.
Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
