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SalaryAccertify is the trusted partner to the world's leading eCommerce brands. With industry-leading fraud prevention and digital identity offerings, we help our clients grow revenue and protect against loss. When you join Accertify, you become part of the digital solution to enable legitimate eCommerce, delivering peace of mind to merchants and their customers across the globe. #TeamAccertify provides a solution merchants trust and a career you can trust.
Accertify is a wholly owned subsidiary of American Express-which means our team has access to the amazing perks and benefits offered by our parent company. We are proud to be #TeamAmex and #TeamAccertify.
Accertify is growing, and we are looking to add a Strategic Fraud Analystto our global fraud-fighting team.
How will you make an impact in this role?
The Strategic Fraud Analystwill report to the Lead Technical Architect for a specific client company-owned team in the Application Technology Support (ATS) group. The candidate will be responsible for working closely with client-specific teams in the US, Canada, and Japan markets to implement various projects, products, models, rules, and other configuration changes under the guidance of the client team. This role will act as an individual contributor and work in a high-visibility, cross-functional capacity alongside members of different parts of the Accertify organization, including Support, Implementation, Development, Decision Sciences, and Operations.
- Consult with client as subject matter expert to design and deploy comprehensive fraud prevention strategies and policies; identify fraud control improvements
- Develop and deploy fraud prevention and chargeback management reporting/alerting using Splunk, SQL, rules, and scripting languages.
- Become a Splunk subject matter expert:
- Consult with internal and external clients on design and configuration for customized Splunk reporting and alerting
- Expect 5% travel for internal/external training, team meetings, and client onsite meetings
Minimum Qualifications:
- Bachelor's degree in a field relevant to technology, business, or finance
- Intermediate knowledge of SQL
- Excellent written and verbal communication abilities, including an expert-level knowledge of the Microsoft Office Suite
- Proven ability to effectively communicate with internal departments and stakeholders to deliver highly detailed and technical information
- Ability to maintain resiliency and handle ambiguity in a fast-paced, heavily customized environment with high-profile, strategic enterprise clients
- Must be collaborative, motivated, creative, and results-oriented
Preferred Qualifications:
- Knowledge of a scripting language (preferably Python)
- Experience with using Splunk for troubleshooting and monitoring
- High-level knowledge of payments processing and disputes
- Knowledge of and experience with online payment processors, billing service providers, and tools/platforms/resources used to combat online fraud
Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefits
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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