Franchised Food and Beverage Manager

Job Number 23064554
Job CategoryFood and Beverage & Culinary
Location Sheraton Lisle Naperville Hotel, 3000 Warrenville Road, Lisle, Illinois, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, Vinakom, Inc.. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
JOB SUMMARY
Daily supervision and direction of outlet and banquet service staff. Assist in the development, implementation, and maintenance of quality standards for outlets and banquets. Interact with guests to ensure a positive guest experience.
ESSENTIAL FUNCTIONS
•Ensure that meals are being served in a professional and timely manner by circulating within the outlet and communicating with the kitchen and the order takers.Handle guest complaints.Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
•Ensure availability of manpower, supplies, and equipment to ensure positive guest experience.Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
•Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.
•Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies.
•Additional Responsibilities may be assigned by the Director of Food & Beverage or General Manager
SUPPORTING FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
•Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties.
SPECIFIC JOB KNOWLEDGE AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
•Must be able to speak, read, write and understand the primary language(s) used in the workplace.
•Must be able to read and write to facilitate the communication process.
•Requires good communication skills, both verbal and written.
•Must possess basic computational ability.
•Ability to supervise subordinate staff, including but not limited to assignment of duties, evaluating service, and taking disciplinary action when necessary.
•Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
•Knowledge of hotel Food and Beverage operations.
•Knowledge of Food and alcoholic beverages.
•Knowledge of food service techniques and cost controls such as manpower, productivity, food cost and other expenses.
•Exceptional Food and Beverage knowledge and pricing.
•Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
•Requires manual dexterity to use and operate all necessary equipment.
AVAILABILITY
This company operates seven days a week, 24 hours a day.At times it may be necessary to move you from your accustomed work day, to include Saturdays and Sundays, or time of work if business or task assignments demand.In addition, it should be understood that business needs determines the amount of hours that you work.
This company is an equal opportunity employer.
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