- Review suspicious activity/exception reports/In clearing check queues to identify fraudulent or suspicious transactions and protect the bank from any loss using various internal systems i.e. shared databases, Hogan, Net Image Viewer, and COLD.
- Conduct routine phone interviews and may participate in or observe more complex interviews with more experienced analysts.
- Independently make decisions to continue or terminate account relationships.
- Independently make decisions to pay or return in-clearing checks.
- Take appropriate action steps to protect Comerica's assets, minimize losses, and recommend account protections, with guidance.
- Accurately and thoroughly document alert and case comments and all investigative steps, in compliance with department procedures and standards, with assistance.
- Accurately document all case financial information.
- Write clear and concise narratives which support transactions observed using internal systems and other available resources.
- Accurately identify Suspicious Activity Reports (SARs) and Management Notifications and submit timely.
- Identify operational weaknesses contributing to losses and submit details and recommendations to manager.
- Ensure REG CC holds that are placed meet regulatory guidelines.
- Maintain a thorough understanding of regulatory requirements.
- Interact with business units, customers, and outside agencies to confirm/communicate fraud situations and recommend action steps.
- Participate in department projects as requested.
- Assist with testing upgrades to internal systems.
- Bachelor's degree from an accredited university OR High School Diploma / GED
- 2 years of relevant work experience
Rotating 8:00am - 6:00pm Monday - Friday