Food Truck Shift Supervisor At Spark Social Truck

Who We Are:

We are a San Francisco based Filipino fusion Food Truck and restaurant business serving multiple locations in the Bay Area. Our food gets rave reviews and we’ve been voted Best Food Truck by SF Weekly for the past 6 years. 

What we are looking for:

People who...

• enjoy working in a dynamic and fast-paced environment
• have a consistent attitude and leave their problems at home
• have the ability to multi-task and strive for continuous improvement
• are team players

We are currently hiring a SHIFT SUPERVISOR (Trucks):

As a Shift Supervisor, you will be an ambassador of the Señor Sisig brand and values. You will be interacting with our guests and leading your team to give our guests the best customer experience. You will help to ensure that our truck services are executed as smoothly as possible. You will report to the Operations Manager, but will be empowered to make your own decisions that create the best overall experience for our guests.

About You

The Shift Supervisor is a primary role in Señor Sisig Food Truck operations. Shift Supervisors direct cooks and cashiers through their daily routines and interact with customers to make sure that they have an excellent experience. Shift Supervisors act as quality control, ensuring customer satisfaction through supervising employees properly and adhering to company policy.

Job Duties

• Drives trucks to specified daily locations
• Coordinates breaks for truck employees and keeps management informed of area activities and any significant problems.
• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures.
• Coordinates with management for on-the-job training of new employees.
• Operates POS and handles voids and comps as needed while following all company policies and procedures.
• Transfers supplies and equipment between storage and work areas at the beginning and end of service.
• Implements product rotation based on product code dates in the commissary and on the trucks. Signs off on physical inventory counts for trucks prior to every service.
• Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind.
• Conducts daily stand-ups with assigned staff to ensure all staff members are motivated and understand their daily responsibilities.
• Maintains proper flow of service by acting as the expeditor.
• Practices excellent food safety and sanitation practices.
• Monitors compliance with safety guidelines builds awareness about safety and reports any safety concerns to management
• Participates in weekly management meetings to discuss goals, progress, and any issues in need of resolution
• Takes daily pictures/videos from service for social media posts

Valid California Driver's License and clean DMV record required. Must have some availability on Saturdays or Sundays.

WHO YOU ARE:

• You have 1-2 years previous supervisory experience in the food service arena.  
• You are comfortable learning how to drive a Food Truck and dealing with customer issues.  
• You have strong leadership qualities
• You are detail-oriented
• You genuinely enjoy customer service and working with a diversity of people  
• You love leading and working in fast-paced environments   
• You are a friendly team player with a positive attitude
• Prior cooking experience and fluency in Spanish are a plus but not required.
• You have a current ServSafe Food Safety Certificate (or you are willing to get one if you get hired).
• You are able to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.

WHAT WE OFFER:

• Fun working environment
• Great pay 
• Free shift meal 
• Opportunities for career advancement
• Health benefits for full-time employees (30+ hours)
• 401k
• PTO
• All positions receive above industry average tips on a daily basis in addition to regular wages.

Please note this is an hourly position and pay includes tips. Our full-time supervisors gross around $55,000-$65,000 annually.

If you are interested please send a RESUME. This position is available now. 

Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.

About Senor Sisig: Senor Sisig is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.senorsisig.com.

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