Food Service Worker -Terraces

Position Summary:  

The Food Service Worker is responsible for various tasks related to the Terraces Dining Service operations at Ithaca College. These tasks are wide-ranging and may include assisting in preparing, presenting, and serving various hot and cold food items for various meal periods, serving as a barista or bartender, working at catering events, or acting as a cashier in campus dining locations. The position is considered to be essential during emergency situations and the incumbent is subject to being requested to report to work. 

Supervision:  

This position reports to the unit supervisor, assistant manager, or manager. This position reports to the unit manager for their campus area for all administrative business operations.  

Responsibilities:  

1. Provide outstanding customer service to students, staff, faculty, and guests.   
2. Learn and adhere to all food preparation guidelines established by the culinary leadership team for Ithaca College Dining Services.  
3. Prepare food under supervision per current applicable federal, state, and cultural standards, as well as guidelines and regulations to yield high-quality FOOD SERVICE.  
4. Set up workstations for every meal with all the necessary ingredients and equipment.  
5. Safely utilize and operate various utensils, including knives and equipment such as ovens, stoves, slicers, mixers, etc.  
6. Taste products, read menus, estimate food requirements, check production, and keep records to plan production accurately.  
7. Clean and sanitize all workstations and equipment and follow all Ithaca College and regulatory rules and procedures.  
8. Educate customers by presenting and explaining menu items, retail offerings, or catering services.   
9. Operate a variety of point-of-sale equipment in residential and retail locations.  
10. Develop and demonstrate multicultural awareness and cultivate an inclusive, diverse, and respectful Ithaca College community. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students, and visitors to the College. Promote a flexible, collaborative, and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.  

Qualifications:  

Previous experience working in a FOOD SERVICE operation or other relevant retail setting is required. Previous work in a college/university setting, a restaurant, or other relevant establishment is preferred. The ability to adhere to all food preparation and service standards set by Ithaca College Dining Services staff is required. Good interpersonal and communication skills and the ability to provide excellent customer service while working effectively and respectfully within a diverse and inclusive environment are strongly preferred. The Food Service Worker may be required to obtain food safety certification upon hire.  

Work Environment:   

The Food Service Worker completes work within an accessible, safe, indoor, and occasional outdoor environment. Extended periods of walking, standing, bending, and carrying moderately heavy items (up to 50 pounds) may be necessary. The Food Service Worker will be issued and/or required to wear slip-resistant shoes, cut gloves, and operate kitchen equipment. The Food Service Worker will be required to work overtime, nights and weekends, and various holidays as needed. 

Application Instructions:

Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 or humanresources@ithaca.edu. 

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

Visa sponsorship is not provided for this position.

Hiring Range:

$16.00 to $16.75 per hour, commensurate with qualifications and experience.  We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including work/life balance, generous paid time off policies, career-enhancing trainings, educational benefits, and opportunities to give back to the community. Beyond benefits, you’ll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community.  For an overview of our benefit offerings, please visit https://www.ithaca.edu/human-resources/employee-benefits-wellness