Address
Form of workFOH HOURLY MANAGER
The Hourly Manager position is responsible for effectively managing operations including dine in, curbside and delivery service as it pertains to the Easy Tiger guest experience. The Hourly Manager will also act as a brand representative by reinforcing the company goals, vision and mission statement while ensuring Easy Tiger’s standards of quality, experience and service are accomplished.
Additionally, the Hourly Manager is responsible for keeping the leadership team promptly and fully informed of all significant matters (i.e. issues, challenges, unusual matters and anything that could better overall operations/financials/guest experience) and takes prompt corrective action when necessary or suggests alternative courses of action. They are also responsible for creating and maintaining a positive and professional working relationship with all staff members to foster and promote a cooperative and harmonious working climate, which is conducive to maximum staff morale, productivity and efficiencies.
Reports to: General ManagerEmployment Status: Full-Time, Hourly
RESPONSIBILITES:
Manages front of house team during scheduled floor shifts ensuring that all store operations are running smoothly
Engages with guests during floor shift striving for 100% table and bar touches with a strong emphasis on guest satisfaction
Oversees all aspects of service team operations including, but not limited to managing the floor, delivery and curbside operations (at applicable locations), communicating staffing needs, scheduling, inventory, facility maintenance, continued staff education and training, maintaining opening/running/closing duties.
Practices responsible alcohol service and expects / ensures the same from staff
Holds staff accountable for maintaining a high standard of service by following Easy Tiger Steps of Service guidelines
Works with management/hourly staff to ensure P&L execution and meeting or beating labor and product cost
Controls inventory and preparation levels to minimize overstock items and waste
Maintains and oversees cleanliness, organization and proper maintenance of FOH Facilities
Conducts staff meetings when necessary, shift meetings every day and keeps staff informed on new developments and upcoming events
Maintains current Food Handler and TABC certifications for staff and managers
REQUIREMENTS:
High School Diploma/GED or equivalent combination of education and experience
Two (2) years minimum as Manager at a full-service restaurant
Current Texas Food Manager and TABC certifications
Open availability; we are open early mornings, nights and weekends
Proven leadership and motivational skills
Displays a professional appearance and is a positive role model within the restaurant
Strong verbal and written communication skills
Excellent guest relations skills
Basic computer knowledge (Microsoft & Google Suite) and office skills required
Ability to lift 50+ lbs, and carry or pull objects that may be heavy
Ability to work standing for 8+ hours
Ability to perform other job duties as they arise
Benefits:
Health, Dental, & Vision Insurance (for eligible full-time employees)
Free Shift Meals
Friends and Family Meal Discounts
Opportunities for Career Advancement
Must be eligible to work in the United States. Easy Tiger is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and other legally protected characteristics.
