Floral Designer

POSITION SUMMARY:

The Floral Designer's responsibilities include advising customers on suitable floral arrangement selections, and beginning-to-end floral production, including but not limited to floral processing and plant maintenance. To be successful as a Floral Designer at Hive, the ideal candidate should be team-oriented, uphold design versatility, and maintain up-to-date knowledge of emergent trends within the floral design industry.

POSITION EXPECTATIONS:

• Provide a positive client experience, being friendly, intuitive, and informative.
• Welcome clientele immediately with sincerity and enthusiasm, and create a warm, invitational, and memorable experience.
• Maintain an active floor presence, demonstrating openness and availability.
• Address all client concerns proactively and helpfully.
• Defuse frustration and anger with understanding and care.
• Communicate and assist clientele with in-store floral requests via phone or email, following through until delivery.
• Complete the client experience with an accurate and efficient checkout.
• Ensures floral design production is in alignment with Hive’s standard of excellence.
• Advising customers on the proper care and maintenance of their selected floral arrangements or plants.
• Ensuring all flowers and plants are properly watered and stored to prevent premature wilting, botanical diseases, or pest infections.
• We are selecting and arranging flowers following Hive’s brand standards.
• Help maintain an adequate supply of wires, foams, ribbons, tapes, and other decorative supplies as delegated.
• Ordering fresh flowers from wholesalers and growers as delegated.
• Maintaining an accurate record of floral arrangement orders, special requests, and delivery information as delegated.
• Consult with clients to determine their preferences and specifications before designing customized floral arrangements.
• Lead event processes from beginning to end as delegated
• Demonstrate ability to ideate simple to complex event details
• Closing of clientele concept pitches
• Creation of digital on-brand mood boards
• Production of event floral and supply list that is on budget and in project scope
• Collaborate with in-store interior designers on special projects as delegated.
• Assist with keeping all workspaces clean, safe, and organized. Including but not limited to cleaning buckets, floral boxes, trash breakdown, and recycling.

COMPETENCIES

• Artistic and creative with an eye for high-end design styles.
• Demonstrate commitment to the team through collaboration and positive, proactive communication
• Ability to resolve conflicts proactively with clear and direct communication
• Excellent organizational skills and ability to demonstrate resourcefulness
• Effective communication skills
• Exceptional customer service skills
• Embody reliability, flexibility, and openness to change
• Ability to both receive and provide constructive feedback
• Action-oriented with attention to detail
• Proficient with Microsoft Office, Mac operating systems, iOS devices, google applications, and the ability to work with new technology as needed

QUALIFICATIONS

• High school diploma or GED
• Minimum (4) years of experience in the floral industry
• Minimum (3) years of experience in the customer service, or retail industry
• Proven floral design experience supplied by portfolio
• Floral design certifications are advantageous

PHYSICAL REQUIREMENTS

• Continuous hand manipulation including grasping, pushing, pulling, and exemplary skills
• Reaching above the head and at shoulder level
• Ability to stand/walk/bend/kneel for extended periods on hard surfaces (concrete and brick)
• Exposure to extreme temperatures throughout the workday
• Ability to lift and mobilize small to medium items, up to 50lbs while utilizing appropriate equipment and safety techniques
• Ability to maneuver effectively around floor, warehouse, and cash wrap
• Ability to accurately judge color values
• Must be able to work effectively where dust, pollen, and particulates are present

Job Type: Full-time

Pay: $18.07 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Store discount
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Ability to Relocate:

• West Palm Beach, FL 33401: Relocate before starting work (Required)

Work Location: In person