Job Description
Schedule: Monday through Friday, 6am -2:30pmCompensation: $32.00 - $34.00Responsibilities:Responsible of ensuring all regulations and paperwork are being met to keep DOT, MC, ARB and any other regulatory paperwork is up to date (California and Texas). Monitor all maintenances of trucks, trailers and refer units and schedule repairs as needed Audit / monitor drivers and trucks using company surveillance systems Manage on time pick-up and delivery by tracking and tracing loads Schedule or dispatch drivers and equipment to appropriate locations, according to customer requests, specifications, or needs, using Zello or mobile phones. Oversee all communications, including the timely return of phone calls, emails, and customer, partner, and internal inquiries Advise drivers and the operations team about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards. Work closely with customers and motor carrier partners concerning cargo status and/or obtain customer information necessary to complete delivery, along with service delays and general questions Effectively manage customer issues and complaints to resolution, as necessary. Timely communication is provided to each internal department to address issues and /or complaints. Manage the day-to-day process, including collection and regular audit of documents. Consistently meets or exceeds the performance goals established for the position Other duties as dictated by business needs and assigned by management Requirements:Must have an active Class A License with at least 2 years of experience.Must have 1 year experience with Reefer trailers and bobtails, and other refrigerated goods Must have 1 year experience of dispatching and creating driver schedules Must have 1 year experience processing and reviewing paperwork for DOT, FMCSA, and other similar regulatory agencies. Must have 1 year experience in the logistics sector or similar job responsibilities Must be able to use Samsara or other similar software Open to travel to other locations as needed Be able to lift, carry, push, pull up to 30 pounds English and Spanish language proficiency